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Hi, I’m just very disappointed and slightly miffed, for a couple of reasons: 1. The original installer didn’t tell us that the app required a subscription, or that it was free for the first year. 2. The new company does not seem interested in domestic installations, did not tell us that we...

I have an alarm System utilising the Pyronix HomeControl2.0 App. The installer did not charge an annual fee for using the app, but the company has been sold and the new company owner wants to charge a fee. Is it possible to change an existing system to use a free app. If so, which apps are...