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Thank you all for your replies. The company has accepted accountability and they are replacing the affected windows with new..An unfortunate situation and an experience that makes me more and more sceptical with tradespeople

So they have done an inspection and they will replace them with new ones. Now I am also worried about how they installed the lock. Both sides have a wood split because of the screw. This window will be used a lot for ventilation etc so I am expecting the lock to be the point of failure. Am i...

@mrrusty how do you even rectify this? If they attempt to sand it and put filler I will be really disappointed. Should they ideally remove them and reassemble it? My carpentry skills are not that great.

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Maybe I should have done a better research but I had the impression that if the sealing and the alignment is great there are comparable due to the same glass.

Hi all, I had my front bay windows (uPVC) replaced with new wooden sash windows but after looking closely at the windows, I am now worried that the quality of the assembly is inferior to what I have paid for. It is a local company that they acknowledged the issue and they are willing to rectify...