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No model number- just a Vaillant turbomax plus. and the fault code is F 28 Thanks guuuys

oh no, i wasnt implying that id try tell him what to do!! A fault code appears also, and i looked it up and it said - faulty gas valve. So this could be the problem!

Hahaha, quit it guys. i said im pretty hopeless!! : P and your wonderful lads for helping me out. Doesnt even have a pilot light- shows you how much i know! My first home and i cant even get the hot water to work properly.. :cry: Best thing to do is contact corgi for a certified...

Is this the pilot light that keeps cutting out?.. A problem with the Thermocouple maybe? Thank you for replying

I'm a young female, and pretty much hopeless when it comes to anything like this, so any help or advise would be so helpfull! I have a valliant boiler in my home, and for the last month or so, all hot water comes out freezing cold. I go to the boiler and the red light is on, signalling that the...