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I'm dealing with their lawyers now. It's inappropriate to post personal details but the Baxi Potterton persons initials were SC and female. The letter I was sent by her originally bizzarely (a) confirmed receipt of the original invoices for repairs from a corgi registered company (the...

The boiler had an annual service irrespective plus the repairs. Jeff

I think this brings my OP full circle and is exactly why I am specifically seeking as much background support for the PCB issue. Clearly the original PCB, irrespective of whether it was replaced in all situations properly or whether the PCB was the true cause of every breakdown here it was...

IF it goes to court Potterton will have to send an expert from their company. An expert has been listed as attending (they requested dates to be avoided for the hearing) but clearly a lawyer by himself will not be able to answer any of my questions, in which case they might lose by providing an...

Many thanks. By a very odd coincidence, in the pre-trial paperwork I have asked for that information to be provided. In fact I have requested the number for the total Version 1 PCB's that were manufactured for repairs / replacements (these can be added to the total number of boilers as each...

Well .... you go to bed for a few hours! I guess I shouldn't post this on Friday 13th! I tried hard to phrase my request to simply receive the assistance I was seeking - but you can't keep good people down! I cerainly wouldn't have come to this forum if I wanted legal advice, which I promise...

What rubbish. 1. How on earth do you conclude that every person that didn't contact Watchdog should be assumed to be satisfied? 2. Where did I state that how often my boiler had broken down? I commented on how many PCB's had been replaced NOT how often it had broken down.

With respect, I'm afraid you are completely (not slightly) wrong. :?: I'm only representing my own position not representing every other person that purchased a Suprima which is what you imply. For example some people buy Friday afternoon cars. Their case isn't that all cars that were...

I clearly started a debate. Thanks for your advice. I believe it to be the PCB, but in any event it probably doesn't matter because what isn't disputed is that the boiler failed an excessive number of times even though it was repaired each time by what is accepted as an expert ie a corgi...

Thanks again for your tenacity and efforts - but I'm afraid you are incorrect. The latest to be fitted is the new version and functions. My claim is for the fitting of the earlier version PCB's that all failed. As I indicated, Potterton have been unreceptive to my requests for...

Thanks appreciate your trouble - I'm well aware of that and I'm not after another replacement PCB - I've paid for three and looking for reimbursement of the costs already paid out. Believe it or not they are still saying that "there was no problem with the Suprima's PCB's "! As I said: To save

Enough is enough - and I have reached the end of my tether with trying to deal with the disreputable manufacturer of my Potterton Suprima Boiler with it's PCB problems and their antics to avoid taking responsibility. I won't bore you with the details but it is an old boiler that has basically...

Thanks - it was the first place I visited and it doesn't - it just tells you about the product which hasn't been manufactured for a few years. They use to have a trade-in service where they sent you a recon unit and you send them back the old unit. I think it's time to replace it all. I'm...

Stan, Many thanks for your reply - very much appreciated. Can you suggest a replacement for the Centroller please - and will this come with a sensor? Thanks, Jeff

Hope someone can help! I have an oil central heating system with a Centroller 2000. The boiler appears to be working fine (it produces hot water) but currently the systyem will not call for central heating. The centroller users a temperature sensor (called a Senstat) and when I increase...