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Tony, To be fair, I hadn't seen the comment that you quoted. But at the risk of being pedantic I would like to point out that she says '... hoping to avoid...' rather than stating a flat refusal to pay for someone to help. And who wouldn't want to try and do something first, before having to...

Apologies for posting this here - the thread that the quote below comes from is locked. She said that because, as far as I know, AliMay has telephoned eight plumbers in her area this morning, and seven of them were unable to come to her aid. The eighth may well be able to help. So, whilst...