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Hello, How long is the average lifespan of these machines. Have had trouble before with the drum lifters (which I've had to repair with plastic ties as they have all broken away from the drum). More recently the washes are finishing with the clothes still quite wet. Would appreciate your...

Is there any way I can retrieve a metal collar stiffener lost in the washing machine a few weeks back. I believe it has probably fallen through the drum but has not made it to the filter. I'm aware it has probably been busted up but it has a sentimental value.

Hi. The three plastic cogs attached to the inside of the drum have all broken away (small plastic clips have been shattered on all three turners). Happened in one single wash i believe. Something that may be related is a metal collar stiffener which disappeared in the same wash (any ideas...