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What do you think of the Torbeck cistern valves, especially the side entry valve. Are they to be avoided, except as a final resort, as some experts suggest? Or do they work well with just the occasional problem? Have your say, I should be interested to hear.

In mid December 2009 I fitted a new side entry Torbeck valve to our toilet cistern to replace one which was giving problems. It worked fine until 1 May 2010 when without warning it did not shut off the water supply. Water escaped from the cistern causing quite a bit of damage. The problem was...