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Hello My boiler has decided to not heat water I think the ignition spark has gone as boiler sounds as if its working but flame is not there now. I have an immersion heater in airing cupboard and never used it can any one advice what I need to do I do not have any information on setting it. It...

:( Hello can anyone help me ? My boiler switches on the pilot light is lit and the boiler sounds as if it is firing up but I am not getting hot water, what could the problem be? Any advice would be appreciated From Melody