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All - thanks for your assistance with this. The plate heat exchanger was replaced by a new engineer. He basically confirmed what you said about parts being readily available and that this boiler was very serviceable. British Gas didn't charge for the fitting and did it as part of the contract...

The BG engineer has come back and taken the order for the plate heat exchanger. It was a different guy to last time and he's confirmed that these boilers are fairly solid and most items can be repaired. He also said that some engineers can be pushy on the sales thing.. Thanks again for...

thanks everyone.. I figured it was a bit of a sales push.. I'll get onto them on Monday with your suggestions.. Have a good weekend!

Hi All - I've reviewed the similar topics in this forum but just wanted to run thi s by you... We have WB 350 Combi boiler that has recently started popping the overheat button when drawing hotwater. It will also sometimes do the same when just the central heating is on. It might be...