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only bought them today, just thought it may be a common silly problem that someone knew about. The instructions mention connecting the live's together, why would you do this ?

Hi, i bought a varilight 2 gang remote dimmer, but cannot make it work by touch control. It will work with the remote, but will not work as described in the instructions. i have checked that the live is in the right terminal, it's earthed well, but will not work by touch control. i tried...