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Hi, My folks have a 3 year old ideal isar HE35. Wouldn't start properly yesterday and unit comes up with three horizontal lines on the display alternating with a "0" My folks switched the unit off and left it for a couple of hours. Took off front cover and powered up and divertor valve is...

I have an error code of 4 flashes on my start button - when i press the start button , the light goes out and goes thru a cycle - but the 4 flash error code returns after this cycles ends. Any ideas?