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i am posting this on behalf of a friend: mice have invaded her house, are crawling all over the place behind the walls (drywall) and have chewed up various wires (alarm system). does anyone know of a clever way to get rid of them without harming them? (i'm thinking along the lines of...

Hello, walking past what looks like my BT master telephone socket today I brushed against it and :( off comes the top. Some wiring must have come loose in the process because at first, the main socket still seemed to be working, but the extension in another room was dead. I then...

Hello, a closer inspection of my water tank yesterday to my big shock revealed the following charcoaling (see picture) which the previous owners had skillfully covered up ... Does anyone know what might have happened here and whet needs to be done / can be done? Many thanks for any help.