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When they "fail" do they turn into a "pulp"?

So- is a cardboard wahser the same as a "Fibre" one? If so - and Fibre ones are known to fail - why would someone use one? If the parts came supplied with it - does that put the installer in the clear? I asked why i wasn't shown the part and was told because it was just a pulp? - does...

Job was done about 2 months ago. Supply under bath to hose is switchable between that and the bath filler supply by a mixer valve. Due to lack of preasure for bath and steam shower unit the supply is fed by a 3bar pump. My "Guess" would be that the leak has been like a fine spray - as...

is the gasket story a load of rubbish then? I have other problems too with their work so if they don't come up with a satisfactory resolution in the next 14 days i'll need to go to the county court. e.g. I have paid a few hundred for a PARTp certifictate and the work still hasn't been...

We had a plumber install 2 new bathrooms. One bath has a shower head installed where it is fed from seperate supply under the bath. Where the hose connects to the supply there has been a leak that has caused damged to our property When the plumbers came back to rectify at our request they...