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Thanks Chris, I managed to get the top off and found the float wasn't cutting the water off. I didn't understand Mr.T's explanation though. Can I put the toilet on the mains or not?

Cheers, I'll try that. Does anyone know if it would be a problem to have the toilet on the mains or must it always be from the tank?

Hi, My Dad's toilet, which has been installed for 6 months, has just started to overflow into the pan. It is an Ideal Standard close coupled affair with a long and short flush on the top. Normally I would've taken the top off and checked the ball valve but on these particular toilets you can't...