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Sorry I wasn't clear. The pump is below the hot water cylinder (though in different rooms). The pump is on the floor and the cylinder is about 3 feet above the pump.

The hot water cylinder is positioned about 3 ft of the floor just above the boiler in the kitchen; the hot water is then piped along the top of the kitchen wall for about 10 ft before feeding the pump (which is situated on the floor of the bathroom, under the bath and directly below the shower).

I had a pump (Stuart Turner Showermate 1.4 bar twin) installed on a new shower (with thermostatic valve) at the end of last year and it worked for a few months with no problems. For the last few months the pump cuts out after approximately 2 or 3 minutes; but the pump re-starts if the shower...