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  1. K

    have FENSA fitters invalidated any warranty?

    I was advised to post this is as a new thread SO...... Two questions: 1) Should a FENSA member have drilled holes into the UPVC frames of my brand-new windows when re-installing shutters? 2) Would this invalidate any warranty - both with the fitter and FENSA? My windows were replaced and then...
  2. K

    What does FENSA actually cover?

    This seems like the right place to post two questions..... 1) Should a FENSA member have drilled holes into the UPVC frames of my brand-new windows when re-installing shutters? 2) Would this invalidate any warranty - both with the fitter and FENSA? My windows were replaced and then - without...
  3. K

    Lamona hob 'issue' - need help please!

    Just had an engineer come out to look at another issue on a (brand new) Lamona oven. I mentioned exactly what you said about the hob ... that the ring comes on, goes off, then comes on again. He said this is what it's supposed to do. Did you manage to get any more info on this issue? Had I known...
  4. K

    popcorn popping sound on Vaillant boiler!!....

    I presume u mean a grey area, rather than green. just has a look - the pressure gauge is where it should be, in the dark grey zone when the system is cold (as it says in the manual). If there was a prob, as u suggest, wouldn't that affect my radiators?
  5. K

    popcorn popping sound on Vaillant boiler!!....

    Hoping someone can shed some light on what might be a problem with my boiler ... I have a Vaillant Eco Tec Pro 24 which is 10 months old. I've noticed that it makes a popping noise (like popcorn bursting in the microwave!) after I turn it on. This noise is intermittent - there's one or two...
  6. K

    water pressure problem?....

    Last December, I had a new combination boiler installed – Vaillant EcoTec Pro – which replaced my 12-year-old old Ravenheat. All’s well with the heating and water apart from the towel rail radiator in my bathroom (which is upstairs in my two-floor house) The radiator consists of three...
  7. K

    faulty water pressure system on Vaillant boiler?....

    Had a Vaillant ecotec pro24 boiler installed two days ago. I'm just a bit worried about the water pressure of the system. When the installers left, the pressure was at 1.5 - but it quickly dropped to 0.8 when cold. The manual states that the pressure gauge must be between 1.0 and 2.0 bar...
  8. K

    Please, please help. I'm writing this on behalf of my 73-year-old mum who is having problems...

    Please, please help. I'm writing this on behalf of my 73-year-old mum who is having problems with her Ideal boiler. She has an Icos Ideal HE18 boiler which she's had lots of problems with since it was installed two years ago. If you could post some advice to me then I'd be eternally grateful...
  9. K

    boiler problem driving me insane!...

    I have an Icos Ideal HE18 boiler which I've had lots of problems with. To cut a long story short, I have two queries to which I'd like some advice please: 1) When the central heating comes on, the boiler fires up for about 20 mins and then stops, presumably when it reaches the temperature set...
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