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I was advised to post this is as a new thread SO...... Two questions: 1) Should a FENSA member have drilled holes into the UPVC frames of my brand-new windows when re-installing shutters? 2) Would this invalidate any warranty - both with the fitter and FENSA? My windows were replaced and then...

Hoping someone can shed some light on what might be a problem with my boiler ... I have a Vaillant Eco Tec Pro 24 which is 10 months old. I've noticed that it makes a popping noise (like popcorn bursting in the microwave!) after I turn it on. This noise is intermittent - there's one or two...

Last December, I had a new combination boiler installed – Vaillant EcoTec Pro – which replaced my 12-year-old old Ravenheat. All’s well with the heating and water apart from the towel rail radiator in my bathroom (which is upstairs in my two-floor house) The radiator consists of three...

Had a Vaillant ecotec pro24 boiler installed two days ago. I'm just a bit worried about the water pressure of the system. When the installers left, the pressure was at 1.5 - but it quickly dropped to 0.8 when cold. The manual states that the pressure gauge must be between 1.0 and 2.0 bar...

I have an Icos Ideal HE18 boiler which I've had lots of problems with. To cut a long story short, I have two queries to which I'd like some advice please: 1) When the central heating comes on, the boiler fires up for about 20 mins and then stops, presumably when it reaches the temperature set...