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That's the boiler that's not working. Would the installers really have put the filling loop underneath it, behind those tiles?? I can see some flexible pipes down there, but have no way of accessing them short of removing the boiler or the tiles.

Hadn't thought of looking downstairs, nothing under the sink, but thinking it could be underneath the boiler, though it's fitted in the corner, and has kitchen tiles built round it. Trying to (unsuccessfully so far) remove the casing from the boiler in the hopes it will give me access to the...

Yesterday when I got home the boiler downstairs was flashing an error code saying it had low water pressure, after some research it seems I need to use the filling loop to top it up, but I can't see anything that fits the description apart from a flexible pipe under the smaller tank that...