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uh oh.....So what would your recommendation be?

ok, where is the plate HE so i can take a look? Is it a quick fix?

Hi all. I have searched to see if this has been raised before on here but no luck. I have a Vokera 96e Excell combi-boiler which is working fine when the CH is on, but when hot water is turned on, it locks out after about 20 secs, then i have to reset the unit. even when the CH is off...