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After step 4 does the Soak/Pre wash LED flash slowly?

I believe this machine has a service mode. 1. Switch it off 2. Close the door 3. Turn Washing and Drying selector switches to Finish. 4. Press and hold Soak and Water Plus and switch machine on with usual On/Off switch 5. Correctly entering the service mode will cause the Soak/Pre-wash LED to...

I'm a sad Miele appliance nerd :) and hate seeing machines that are easily repaired hit the scrap heap. F11 - "water drainage fault" F14 - "water intake fault" <- as well as faulty intake flow meter, this can be caused by a pump pressure level switch error - I didn't even know existed but looks...

Sorry to hear about that, my opinion is there's a problem with the flow meter either that it is faulty or that it is correctly registering too little flow. The latter seems unlikely given that you stated earlier on the inlet has been inspected. If the flow meter is faulty it could either be the...

Just realised this was a bumped post! Hope they aren't still waiting for a fix he he.

Can you explain what you mean by "manually filling with a hose into the tray"? Are you saying the inlet water supply is fed by a tray of water that is manually filled? What reset procedure do you follow and what is meant by: "If I then cycle clockwise with the next four steps on the dial I...

Does the programme complete or does it stop and drain early? Also, in terms of filter did you actually remove it from the WPS valve and completely inspect/clean out? I understand that behind the basket filter is a small restrictor valve which may also need some maintenance. Last thing to check...

Yes, they certainly can be wrong. I know someone that had this exact same issue, the SE organised the steel and offered his apologies once it became clear. No refund was offered. In the end the steel was sold for a loss by the home owner. (Personally, I would have made a claim against the SE...

Hey there, no worries and what great luck!

Unfortunately there's no detailed information on the electrical components installed onto the parts like the fan. Sometimes Miele appliances have a wiring diagram printed and inserted into the lid - there might be more information available via that route.

Yep, there's a relay. Should be located on a power control PCB located somewhere behind the control panel according to the diagram I've seen. I'm not really sure I trust it though as on other Miele dryers the unit is mounted at the top right hand side mid way between front and back of machine.

I think the LEDs flashing are just the way the machine shows service faults like cooling fan is open circuited. The machine is very limited in the way it can indicate this so encodes error codes using panel LED combinations. >>It would be advantageous to know if the cooling fan does or does not...

Yeah, what you wrote is logical re the fan starting at a set time into the normal programme. I'll always buy Miele because I like their approach to designing products with the kind of integrated fault finding features being discussed here. I've definitely had a few faults with them over the...

>>It didn’t trip on the heating test cycle as the cooling fan circuit would be isolated . You mean it didn't trip on the heating only test cycle? If so, then yes the fan would have been isolated from that test. I would follow Harry's advice and disconnect the fan and run the fan only test to...

I've not had a look at the first video so apologies if I'm repeating what's already posted. F12 is registered during water intake from mains supply problems. The machine detects whether the right amount of water has been taken on by recording pulses from the flow meter reed switch. These...

No probs. Firstly I would double check the wiring all the way from the fan to the board that it plugs in to, will be tricky but could easily be a broken wire. The test mode will trigger the fan relay exactly the same way the cooling programme does, therefore the scope of this test includes the...

>>This machine is in the land of “Downunder” (the controls are at the bottom of the machine ) lol. Since you get the flashing Drying LED when pressing Start and Short, Miele refers to this in the various service mode procedures as a Novo Basic model. Once in that mode, moving the programme...

Interesting, I've not seen a Miele with the M-Nr not present. Looking at your profile, this machine is not in the UK or an EU market? I believe the instructions to get this into service mode are as follows: 1. Switch off machine, set programme dial to Finish 2. Close door 3. Press and hold...

There should also be a reference on that label to a M-Nr or sometimes called a Mat-Nr. The Nr. you have posted above I think is the serial number of the machine.

Yes that is correct, Miele in my opinion is one of the best manufacturers to provide diagnostic capability via the front panel - usually it goes further than just producing error codes and can also activate functions such as spin the drum for 20 seconds. Unfortunately though, the instructions...