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Hi Agile, As a matter of fact, I was very polite to customer services but was told I had a 2 year warranty, they denied it was not a design issue. However after further research I read it was apparently a batch of low quality spark coils. When I called Veissman parts dept they knew exactly...

I had a Viessman 100 fitted just over 2 years ago, pump went within 2 year warranty. Now the boiler won't fire up guess what fault code F4. Viessman customer service was appalling, wanted £190 just to look at it when they bloody know they have a reliability issue and are not fit for purpose. I...