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Guys - thank you so much. I now have a lovely warm house and hot water. Bleeding the radiators worked - got the pressure back down to 1.5 and boiler fired up as normal. Thanks again - can't tell you how much your generous help is appreciated.

Thanks again Bobw, your help is very much appreciated. :-) Okay, I won't touch any valves and I'll just bleed all the radiators, fingers crossed!

Thanks Bobw, I found it and the key was already inserted. What I forgot to say though was that the pressure seems to be too high not too low. The needle is nearly up to the max (3) and the dial suggests that between 1 and 2 is the normal range? Is there a way to release some pressure -...

Ok - sorted the leak! What now? Not sure what is meant by "topping boiler up"? (My brother is a plumber believe it or not but not answering my calls or emails! And he lives 200 miles away so not going to be much use)

I think I've identified the screw on the radiator that's the cause of the leak and I'd like to try and tighten/reseal it (in the hope that fixing the leak will help with the system pressure). Problem is I can't get the decorative end plate off the left hand side of the radiator! This plate...

can't find anyone who will come out before Monday.... Found a leaking radiator - will that have anything to do with it? Is it just a case of tightening it?

Thanks, newgas. The company I've been using are the heating and plumbers who installed the whole system. Can I just get a Corgi gas man to look at it? Had my kitchen done recently and the team who did it were great- fab job, tidied up after them and charged reasonably. They had a corgi...

I now have f20 and the red light on... no heating or hot water. got this from another website F.20 Water safety thermostat supply or return NTC defective (intermittent contact), supply temperature too high, earth connection of the cable harness to the appliance not correct, failed...

You guys are so helpful - wish there was a thanks button or something. Sincerely -thanks for taking the time. Superduper - I've moved the timer on and the boiler has fired up. I'm now getting hot water; heating hasn't come on yet but I'll give that a few minutes. how do I find the FAQs?

Can you email me at [email protected]?

So that would be just short of £700 worth of repairs in the space of not yet three months :cry: I only installed the system five years ago at a cost of £5k and it's only a little house! Wish I'd taken British Gas cover - didn't think I'd need it with such a new boiler. It was a godsend in...

Thanks Bob - any idea what that means? Oops, we cross posted - is this something I can fix myself?

I think it's 824E

Hope someone can help. I've had numerous problems with this boiler and it's only 5 years old. I've had two visits from the engineer who installed it in the past three months. First visit they couldn't find the fault, but charged me £70 for the visit. three weeks later they said it was the fan...