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As wrong parts are under investigation and an engineer is arriving within the next month to assess the situation, it can't go back. The diagrams in the user manual are not in colour & this makes pictures difficult to see properly. If anyone on the forum has this type of Delonghi, I would...

Hi all Can anyone help with my problem re: Delongi DFS090DO. Bought this from a well known shop and have tried in vain to order parts for it. The service dept. keep sending the wrong parts & they don't fit my model & they're not interested in my dilemma as they are apparently...