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Both engineers were independent, Biasi gave me their names and telephone numbers, they used their own invoices which were nothing to do with Biasi as did the one that installed it, all three were Gorgi registered, I would be reluctant to report them or give their names/Gorgi numbers because of...

Tony, I will do this at the weekend and email you next week. Paul

Hi Tony, Are you talking about FAQ No. 13) HOW DO I KNOW IF THE PUMP IS WORKING CORRECTLY? Posted by Bengasman

Hi Tony, I have never used this site before, how do I get to the FAQ and the details in your profile?

Tony I have already paid for two engineers, neither of which solved the problem. What area do you cover and how much would you charge to FIX the problem, I live near High Wycombe, Bucks. Paul

Hi Slugbabydotcom, If I take the nail out then I get no hot water at all and the red shut off light comes on, there is no sludge in it, I have replaced the micro switch and the diaphragm and it still doe not work?

Thanks Tony

Thank you both for your comments, I am still none the wiser and my boiler still does not function correctly, still running hot/cold/hot/cold water, I will call Biasi again.

Hi Tony, the installers (GORGI Registered) have gone out of business and moved up north!, the BIASI engineer put the nail in the micro switch not me and he has gone home to Portugal, the second BIASI engineer that I had to call out said the problem could be anything and could not resolve it, he...

Hi, I had a BIASI RIVA COMPACT HE M96.28SR/C boiler fitted about 3 years ago by a Corgi registered boiler engineer, every radiator was also replaced as was most pipe work. The hot water started to run hot and then cold for at about 20 second intervals and we can no longer use our shower or...