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So is it the heater then mate? thanks for the help

OH yeah also the w/m will not progress past the wash program, i have to stop it manually and then put it on rinse and spin. i think i located the heating element at the top of the waste filter and there is 230v there, could it be a stat somewhere? i'm an electrician by the way but know nothing...

i have a hotpoint aquarius wd440 washer dryer, i don't think that it's heating the water. i bought it second hand but it aint had much use, it also has what seem to be two cold feeds but when i got it both pipes went into a tee piece that goes to the cold mains. would you be able to just switch...