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Thanks. I'll try to get that looked at, though the fault must be localised to the hot water as the storage heaters are working.

The top one (immersion) comes on during the day. I don't know what type of timer is used for the night-time (bottom) element. It wires directly into the wall and, as with all the Economy 7 items in the house, appears to be on a separate circuit - there is no apparent timer, but all wire into...

The stat (thermostat?) has been adjusted through its full range without much affect seen (if any). The elements are wired correctly - when the immersion is turned on during the day we get hot water.

yes, that's correct. it's the night rate/Economy 7 element which isn't doing its job and this is at the bottom of the tank.

Hi, I have problem with my water tank. The system is electric and runs on Economy 7 and is currently only heating water to what I would call a tepid temperature, but it does appear to be heating the water to some degree. We have an immersion heater which we have been using to top up the heat...