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Just a thought - I've got it connected blue to neutral, yellow to live, and the red unconnected (just taped it up). Is that OK or should the red be terminated or something

The old fan was a Manrose XF100T http://www.manrose.co.uk/products/xf100.html#tech It doesn't mention that it is using or expecting a transformer I'll take the new fan back to Wickes and get them to check it out.

Many thanks ColJack for such a speedy reply. What I said was "White" is a pale yellow in fact! As I said I have tried both configurations you describe but the fan is still not working. The fan isolator switch is definitely on - when I pull the light cord I can hear a quiet hum which is not there...

I have bought a simple Wickes bathroom extractor fan to replace my noisy old Manrose one. I thought it would just be a case of taking off the old one and fitting the new one. However, the old one has 3 terminals - marked live, neutral, and switched whereas my new fan only has 2 terminals - live...