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Many thanks for your help. I have booked an engineer to come out to it.

no change after putting it on another spin cycle. door still locked. have also tried unplugging it for a while, but no change either. help, please...

tried that yesterday and nothing appeared to come out of the pipe. the washing inside looks dry. am just trying it again though.....

Hi, My 7 year old Hotpoint Washing machine won't let me open the door. As far as I can see, it's drained the water out OK at the end of the cycle. I did use the 'Rinse Hold' finction on it today for the first time in months (yes I did press the rinse hold button when i got home and it...

I think I'm going to have to get someone in to look at it. The power cable goes into a Motherwell box on the wall, which states that the power should be isolated before removing the cover. Have called a couple of engineers. Do you have a idea how much a replacement valve should cost...

sorry to be dim - but how do i turn the power off? it seems to be wired into a junction box which goes into something else? or can i just turn it off at the control panel in the kitchen - am not sure that that will cut power to the valve though.

Can't see a make on it, it just says Mid Position Actuator Code BGMVSP-23 Followed by a load of technical data Have tried to push the lever over to 'W', but it doesn't seem to want to move and I don't want to brake it.

Hi, I have managed to ascertain from this fab forum that we have a problem with our actuator valve. In short, our heating comes on when we only want the hot water to come on. Have had a look at the valve and it seems to be stuck in the middle on 'M' and happily moves over to 'H' when I...