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Thanks for the offer. Expect an answer today from BC so may be calling you soon.

Blimey how do you cope with the stress! It's the level of incompetency I can't believe. Lost paperwork, no records of visits.... and not even apologising for it all! Typical council mentality. If I did this kind fo thing at work I'd be on a written warning.

Have a single-storey extension built to create a new kitchen/dining room area. Used an architect to draft plans and designed with folding-sliding doors on the back (which look stunning but should do after the money I spent on them!). Submitted a Building Notice rather than Full Plans...