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I really appreciate this help, I thought my question would have just been overlooked. Erm yes the screw is inset too deep to turn the plyers sideways. No theyre not plastic theyre metal. Cutting a slit into them would be a good idea but they are too recessed for me to get anything to slit...

Yes I think that is it. I guess the original key has gotten lost. I have tried opening it with a pair of long nose plyers but I just can't grip and twist them. I have a feeling that I made one of them tighter by accident by twisting it the wrong way as I don't k now which way is looser and...

Hia. There is a 2d flourescent square shaped light on my cieling. The bullb has gone and I have bought an identical replacement bulb. However it seems I need a strange tool to open the cover of the light. The screws on either side look exactly like the screw on a meterbox only smaller. Does...