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I had a phone call today from the floorcoverings department of the High Street store that's never knowingly undersold. After weeks of wrangling by e-mail, they sent out a fitter, a joiner and a flooring inspector. Unfortunately I wasn't able to be at the site meeting so I'm relying on the...

That's very helpful, thank you. The bathroom was fairly new when the Amtico was put down. The bathroom installers had already sheeted the floorboards in readiness with 6mm ply but the Amtico installer put down other 6mm sheets on top of the first. There's 12mm of ply under the Amtico...

Thanks for the suggestion of the ridge being caused by an inadequate expansion gap forcing the ply edge upwards. You may well be correct. No, there are no central heating (it's 8mm micro-bore in use) or hot water pipes near the ridge. No, there has never been a standing water problem...

No, I haven't done that. I'm in Glasgow and I think Amtico are in Coventry, but I could talk to them and see what they say. Anyone offer any suggestions about what the cause of the ridge might be?

A narrow (half-inch) 20" ridge has appeared in my upstairs bathroom Amtico floor. It's directly over a continous line that would run from the continuation of one side of the airing cupboard out to where it meets the pedestal. It's the width of the airing cupboard out from the nearest wall...