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thanks. any idea which room i should start lifting the floorboards, ie is it likely to be near the boiler or the hot water cyninder

I have no heating but hot water is ok. if i turn the hot water on then i get some heat to two of the upstairs radiators only. i have had british gas round twice and they keep saying it's the pump but no pump can be found. they have now suggested lifting all the floorboards to find this pump. Is...