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Many thanks for your reply rocks1. At that price for a repair, I fear it may be time for a new machine. Not good after less than 3 years use. I haven't had chance to take a proper look yet. Is there any chance it could be that the upper weight has worked loose?

Just in time for Christmas, the mother-in-law's Hotpoint WT540P washing machine has started to make a "clunking" noise. The washing machine is less than three years old and is used no more than 2-3 times a week. I've only had chance to have a very quick look at/listen to it, so far and...