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Talk about a pack of wolves! Where exactly have I been aggressive in my post? Sarcy maybe? Aggressive I think not. I think Tibbot is the agressive one by having to resort to swear words. But then someone with a limited vocabulary usually does. I did read your post. Sorry for not...

Ah, I see what you mean. Thank you for the info. I just hope that is all it is. Should I just take this up with the installer then? Sorry fortall the questions. As you can see I'm not very tech minded which is why I needed help on here.

I have contact the installer and told him about the problem and he's comong to look a it, but it will probably cost me. Because the valve was last changed under the gaurantee by an installer from Alpha, I thought I'd contact them first to see if they could do anytyhing. It was the bit about wear...

How very charming & helpful! If you'd bothered to read my post you'd see that it's not an installation problem but a manufacturing problem. From my my initial investigations and from what the engineer said, It's a common problem with Alpha. So get of your high horse and take a chill pill...

Hi, I'm new so sorry if this subject has been covered before. I have an Aplha combi boiler HE25. I've had nothing but hassle with it since I had it fitted 15 months ago. What keeps happenig is that I'm only getting cold or luke warm water when I run the hot tap. Alpha came out in September...