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Don't know if the element is ok but I removed it and it is not cracked. Also not sure if I live in a hard water area (i live in south london so probably). The element is at least three years old and probably more. I'm certain that both the elemnts are not coming on at the same time because one...

Hi all, I am having some problems with my immersion heater. There are two heating elements one at the top and one at the bottom of the boiler. When you switch the top element on at the switch it starts to work immediately. The bottom element is on a timer and turns itself on around midnight...