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Hi John Trade and Standards are not interested because my dad has received a letter from the company saying they will be sorting it shortly this was back in January. As for the solicitors they will be wanting to get as much money from my dad as they can, I think the next thing they are...

Hi Guys I need help urgently my dad has now got a solicitor involved they have wrote to Crystal Canopies twice now but the company has not replied this has cost my dad £3,000 does anyone now what he should do next??? thanks

Richard C I need to send you a private message but I need to add you as a friend and I dont know how to do that! thanks Sarah

Just wanted to thank everyone for all the advice given. So next port of call is to write to the company again and threaten to take legal action against them? My parents are on holiday so once they are back I will give them all your comments, he did say once he is back he wants to hand this to...

My dad has got himself in such a state we found the only way of expressing are frustration was writing a blog making sure that no one else let these cowboys onto their property. I usually research everything but on this occasion he didn`t ask me, it wasnt until afterwards he told me about the...

Write to the company again, giving them 7 days to react, after which time you will lodge a damages claim against them in the local small claims court. Fill in the small claims court summons form (available online) and send them a copy with your letter. Tell them exactly what day and time you...

here we go this is the blog I did put a message out on the website moneysavingexperts and they kicked me off for it. http://calamitycanopies.wordpress.com/ many thanks

Hi All Really could do with as much help as pos, my elderly parents had some canopies installed and they look a right mess. We have wrote to the company who said they are aware of the problems and thats all we have heard. The cost of the canopies cost £13,000 what can we do next? any help...