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Yes...I was duped by a commissioned salesman...not a qualified service engineer! When the system broke down after 3 days I demanded a new boiler but they insisted on bolting a new PDS and pump into the brand new one....I will insist that they take me up on my demands now...dont want to be...

Now been told its the expansion tank which gets too full up and releases the water down the back of the unit or out of the external pipe.... so it's that, ...and the PCB...and the condensor sump and gasket..... If this thing was a car, I would have dumped the thing on the garage forecourt...

Regardless, I have a useless white box in my kitchen which farts, splutters and doesnt supply hot water or heat my house.

I want rid of the damn thing after reading some of the stories on this forum. British Gas are not interested because I didnt take out the service contract and the boiler is outside it's warranty. I feel that I will have to sign up to their poxy service contract then wait 5 weeks every time I...

That bit didnt worry me. The bit that does is the Ideal Isar HE24!!

I am shocked that British Gas endorse such an awful boiler...I spent £7100 getting them to install a completely new CH system and have had nothing but problems....did I also mention that it is spewing out water from almost everywhere? Can this boiler be rejected under the 'sale of goods' act?

HELP!! British Gas installed my boiler in August 2007 and it failed to work properly. Thet eventually came out in Nov 2007 and replaced a water pump which they said would cure the problem, but it didnt. The boiler has finally given up the go and makes horrendous noises before flashing up...