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Its brand new. It was installed last Thursday and hasnt worked since day one.

Rang them yesterday and they dont know when the engineer will receive the parts and return to my house to fix my "new" boiler. I am pretty miffed. If I spent £1000 on a new TV and it did not work, I would return it to the shop and expect it to be exchanged, not have to wait for someone to...

It sounds as though my boiler was one of the first of the latest version of Unicea off the production line and it has something inside which the older versions dont. The Vokera engineer couldnt fix it and said it needed a new part which he is unsure whether they are available yet as they are...

They are coming back at tea-time. He sounded as baffled as me over what the problem may be.

I have found that the hot water works in the bathroom (sink and shower) when the central heating is on. I have also noticed that the clock on the boiler isnt working. The boiler is a Vokera Unicea.

Possibly a silly question but what is dhw? :oops:

The radiators work fine when I turn the heating on.

All the raditors come warm. And the new combi-boiler was replacing the old one so they didnt have to do any work upstairs except bleed the radiators (I think).

Hey there, Last week I had a new combi-boiler fitted at home. The lads did a cracking job and I was very pleased with their work. Anyway, every shower I have had since the first (the day of install) has been lukewarm at best. When washing up the water is red hot, but the running water to...