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Thanks a million andygasman and agile for the advise. After bleeding the pump to remove the air lock, i fired up the boiler and it was cruising down the motorway!! God bless you both. your help is indeed appreciated and has saved me a lot of money. thank you indeed. :D :D

thanks a million andygasman and agile for the advise. I have been away for the day and have only just checked the forum for an update. I apologise. As it's quite late in the day, I shall do as you have suggested tomorrow and get back to you hopefully with some good news :) . once again...

the pump is external. I have a pressure gauge which is reading slightly above 1 bar. The red expansion vessel is also in the airing cupboard. please see the attached foto. i hope it is clear enough. many thanks

the pipes are not hot. it is a combi boiler. When you ask what type of system, what exactly do you mean? sorry to be a bit thick. The hot water tank and boiler are both in the airing cupboad. The pump is working but seems to be making a whinning noise which is slightly different from the...

My Ideal Icos HE 30, HE36 boiler is not firing up after about 30 seconds. The display is showing C, it attempts to fire up when there is CH or HW demand but the boiler only ignites and stays for about 30 seconds after which it trips off and displays C. I have tried to reset it via the reset...