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Thanks for the reply mate. Do you know if he replaced the pump motor unit complete or just the motor brushes ?

Machine washes normally but failes occasionally (more often now) to pump out. Pump makes low grumbling vibrating sounds. Checked drain pipe and sump/filter and no blockages. Switching off/on sometimes gets it going. I have not taken the pump apart as I am not sure if I need any spares/specials...