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Thanks very much. Bit of a cheek if you ask me. I feel a rant coming on. So first Victoria Plumb send me the wrong toilet seat, they then send me a secondhand busted pan.

Brand new toilet install leaked from day one. After many hours trying to identify where the leak was coming from, I've finally removed the entire toilet from the waste to look round the back. Turns out it's leaking from a crack in the rear of the pan, which has been badly patched up from the...