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Thanks they are back today and are replacing the pipe to the mains. Called a live insertion as they are basically using the old pipe as a sleeve.

Hi - noticed a gas smell in the cupboard with the meter. Called national grid who used a sniffer and confirmed leak. They then capped the supply and told me to call in a Gas Safe plumber. My plumber has checked the pipework on the house side of the meter and there is no pressure drop. The gas...

ColJack - you're a star. just had the cover off again and the power knob wasn't engaging with the switch in the unit. All fixed and working fine. Many Thanks.

Hi - it's a Triton T80Z 7.5kW. Light comes on both on the DP ceiing switch and the shower unit. I followed the commissiong instructions so hopefully its not the tco. Can I check this? The shower basically has 2 controls one is a power selector (cold, eco, hot) which switches the heater...

Hi - I've just replaced my old Triton 7.5kW electric shower with a newer model with the same power rating. The power neon on the new shower illuminates when the DP switch is on but there is no hot water. The old shower worked fine for years and that too stopped providing hot water - there...