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There is a river of water getting into the flat underneath me after every time it rains hard...like all of Dec, Jan and Feb! I notice that there is a small gap between the bottom of the window and the frame, with larger gaps at the ends. I was told that there should be an escape gap for water...

I'm trying to help a woman in my flats who has kitchen waste coming up into her bath. I have cleaned out the pipework from the bath to the stack but cannot get any further into the stack as there is an obstruction (or is this normal?). The kitchen waste joins the bath waste about 12 inches...