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Hi John, Thanks for your help so far - especially at this time of night on a Sunday. "If, until now, a lot of the boiler flow was circulating through the cylinder, that would cause the radiators to be cold, and the boiler not to fire much." That seems to sum up what has been happening...

Hi John, I'm not sure if it's a F&E system - in the loft there is a large cold water storage tank (big round plastic thing). Not far from that there is a much smaller tank with a ball cock/valve (like in a toilet) in it. It has a pipe leading into it (to the ball cock/valve), an overflow...

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Hi John, here's the current status: The pipes to and from the radiators - where as before, one was very hot and the other cold (on all the rads), now both pipes (on all rads) are luke warm to the touch. The rads are no longer cold, some are warmer than others - downstairs are warmer...

Hi John, I've just turned the Hot Water off, I'll leave it a few mins and see what happens. I'd say the pipes connected to the pump and the pump itself are the same temp - very hot. Yes the water from the hot taps is very hot.

The pump is very hot I can't actually touch the tank (insulation preventing me), but the pipe leading/going from the top is very hot 3 way 'port' valve - coming from the pump there is a pipe that then splits 2 ways (with a white box on top called 'Unishare', Port A = CH, Port B = HW) - all...

The Programmer is 'on', it's set to constant The room thermostat is turned to the highest setting And yep, the central heating is on.

Hi, I was wondering if someone might be able to give me some pointers. First off I'd better say that I'm not a plumber. This is at the mother in laws house, so hopefully I can earn some brownie points. She has had plumbers out in the past, I think she'll have to get another, however... The...