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I have the same problem, would making the pipe a straight vertical drop alleviate the freezing when it gets cold?

thanks everyone, I'm sure the engineer said fault not found though he could have said the other. My broadband is also off which suggests that both wires in the cable are severed or not connected properly. Also, everything is run from the test socket in the master, there wasn't a cover on the...

our dial tone is either none existant or very noisy. A BT engineer has been out and replaced one taped up section of cable going into the master socket but reported it as 'fault not found' to Orange (our supplier). I'm assuming there's another break in the cable; it's not been chased into the...

I've read quite a bit about how much of the telephone line BT own, some people have said if there's a problem with the cable in your property then they will charge for repairs and others have said that the cable is BT's up until the master socket box. Can anyone clarify this? and does...