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Now received a reply from BBA saying they would not recommending this top up of insulation. So will not be going ahead of course!

Thank you both, I have spotted this organisations logo on their leaflet so have written to them asking their advice.

Sorry what is a BBA warranty and who are the BBA.

A chap has called at our door offering us cavity wall insulation for £99 with a government grant. I explained that the builder had boards put in when it was built as some form of insulation. He said that this would be poor quality and they would top it up with beads. When I had extra loft...