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Its an Ideal RS250 Boiler. Just checked and I am getting 240v to the boiler from the terminal box where the pump is in the house.

First post so go easy on me!!! Basically, my heating and hot water aren't working. When i switch on the heating and/or hot water the pump comes on, thermostat clicks on/off as normal but the boiler won't come on. The pilot light is OK. When i went out to the garage to and turned the...