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Hi, The pump is at a lower level that the shower head - its also at the other end of the bathroom. I took some pics last night but forgot to bring my camera to work - I'll post them on when I get home. Thanks for all your replies.

I don't think it is a pressurized hws I believe its gravity fed. We had to get an extra cold water tank fitted in the loft and there is also one above the pump, the hot water tank is below the pump. Plumber B simply said there was air in the hot water tank and for 80 quid he could flush out...

I'd agree with that - the second plumber I got out to replace the pump told me that who ever had fitted it skimped on the the installation. And I doubt whether they did anything to counter the air issue you mentioned. The pump, pumps both hot and cold - the cold water works perfectly. When...

Hi, I'm not sure if there is a flange or not - I'll have a look tonight. Thanks for your reply. Tim

Hi all, I recently had my bathroom updated from the original because we wanted a nice powerful shower - and because we have a gravity fed system we opted for a shower pump. Pretty much after the first week we had problems in that the pump would only operate if the thermostat on the shower...