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Thanks for the advice - I will be getting a plumber out to look at re-routing it in the new year, I think. We only bought this house in August so the boiler and the condensate pipe going outside are a legacy of the previous owner! It may well be that the larger outside pipe contains a...

Hi, I'm a newbie and looking for some advice. The condensate pipe on our Ideal Isar HE24 keeps freezing, so the boiler stops working (displaying the L:F error code) - when it first happened two days ago I rang our usual heating engineer who, unsurprisingly, said it might take a day or two for...