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Alarm, you have all the makings of being a very rude little man. With your attitude I suspect you do this (forum) to bolster your own ego by making you feel superior to those who do not have your particular area of expertise. Not that you have made any contribution in this instance except an...

Don't be so myopic old chap and don't take things so personally. I don't dispute for one moment that you have rules and regulations and that you abide by them, not very professional if you didn't! I don't want an engineer code, I just want my own! You see how upset you will be next time...

As you yourself say Europlex, You certainly went off on one. You have obviously read my reply to Oasis as you mention Health & Safety. You will see I mentioned this as a further example of "get out", they did not. They used the Data Prtection Act gambit. Obviously also you did not read my...

Thanks for that advice once more Oasis. I shall be taking up the cudgels with that company next Monday. I didn't realise you were in the trade so I am even more impressed that you give so freely of your time to help others. I think quoting the Data Protection Act is a bit like using Health &...

Sorry Oasis. I Hope I am not being presumptuous in asking for a bit more advice. I looked at the installation manual where it gave the default engineer code but this did not work so I contacted the installation company who refuse to let me have the engineer code they reset to on the grounds of...

Thank you Oasis for those timely warnings which I will heed, both disconnection and noting how contact is wired. As yet I have not been able to source the contacts locally so it looks as though I shall have to use the internet. I will need to find out how to put the panel in engineer mode so...

Thank you for your further advice Europlex. I have tried as you suggested for both front exit door and back door separately and both times the system sets when leaving them open. I will now endeavour to obtain replacement units ASAP and fit to confirm this cures the problem. I will come back...

To oasistechnical. Thanks for replying with advice so quickly. I have checked the log as you suggest for quite a way back. Apart from today when I was attempting to check all the sensors (several times) the messages displayed are mainly "unset or reset or fullset" with a couple of "AC loss"...

Can anybody please help solve my problem? After putting in the code the exit delay tone responds as it has always done allowing sufficient time to exit and lock doors.. Recently the entrance delay tone no longer sounds but the audible alarm activates as normal after about 10 seconds(movement...